For years, we have been a trusted partner to many of the leading retailers in the UK and Ireland, continually expanding our service offerings to meet their evolving needs.
Originally focused on merchandising support, we have grown into a company that now provides comprehensive retail transformation services. Our expertise spans from installation to construction and project management, encompassing all of our well-established retail services.
Our mission is clear: by 2030, RMS will be the most trusted partner in retail transformation, distinguished by our technological prowess, commitment to sustainability and unparalleled service quality.
This vision is grounded in our core values of innovation, collaboration, integrity and adaptability - principles that will guide us as we navigate the dynamic and evolving retail environment.
Expanding Our Horizons
Market expansion is a cornerstone of our 2030 mission. Our goal is to broaden our reach across the UK and Ireland, establishing new customer relationships and partnerships that will drive our growth.
This expansion is not just about increasing our geographic footprint; it's about deepening our impact in the retail sector by offering our comprehensive suite of services.
By diversifying our offerings, we will become a one-stop solution for our partners, ensuring they have the support they need to thrive in a competitive market.
Empowering Our Workforce
Our people are key to our success. As we grow, we are committed to building a resilient and skilled workforce that can adapt to changing retail needs. This means integrating innovative working models that enhance flexibility and productivity, ensuring our team is equipped to meet the challenges of the future.
Workforce development is not just about training; it's about fostering a culture of continuous improvement, where every team member feels valued and empowered to contribute to our shared success.
Leading Through Innovation and Excellence
Innovation is the lifeblood of RMS. In our pursuit of service excellence, we are committed to continuously improving the quality of our offerings and staying ahead of industry trends.
Whether through leveraging cutting-edge technology or refining our processes, we will ensure that our solutions remain at the forefront of retail transformation. Our dedication to innovation will not only enhance our operational efficiency but also provide our clients with the tools they need to succeed in an increasingly fast-paced retail world.
Financial Stability and Sustainable Growth
Achieving substantial growth in revenue is essential to our 2030 vision. We have set ambitious financial targets, supported by strong and stable cash flows.
But financial success is not our only goal. We are equally committed to being a Net Zero supplier, reflecting our responsibility towards global environmental concerns. Sustainability is no longer a choice but a necessity, and RMS is dedicated to implementing environmentally sustainable practices that will drive long-term value for our business and the planet.
A Value-Driven Future
At the core of our journey to 2030 is our commitment to our
values; as important now as they were when the O’Toole family founded them in 2005. We recently evolved our value of teamwork into a broader, more inclusive value of collaboration. This change reflects our dedication to building trust and loyalty across all our stakeholders, both internal and external.
Collaboration at RMS means creating synergies across different levels of the business, recognising the interdependence within the retail ecosystem and working together toward common goals.
Adaptability is another key value that will shape our future. In a world where change is the only constant, our ability to anticipate and respond to market shifts is crucial. We are fostering a culture that is proactive, forward-thinking, and adaptable; one that not only keeps pace with the market, but strives to stay ahead of it.
A Shared Vision
Our road to 2030 is not just a corporate goal; it’s a shared vision that involves every member of the RMS team. Each individual, within their respective roles, will bear responsibility for meeting targets associated with our KPIs. This collective effort will drive us toward our vision of becoming the most trusted partner in retail transformation across the UK and Ireland.
As we embark on this journey, we invite our retail partners, supplier partners and employees to join us in shaping the future of retail.
Together, we will achieve our mission, setting new standards for excellence, innovation and sustainability in the retail industry.
RMS is not just on the road to 2030 - we are leading the way.
