At RMS, we are continuously striving to align our core values with the dynamic and ever-evolving nature of the retail landscape, ensuring that we remain at the forefront of the industry.
We are excited to announce an update to our core values, reflecting our commitment to adaptability and a collaborative approach to business relationships and market trends.
The following changes in our underlying fabric are not meant to radically change the way we operate - they are intended to help us navigate the next few years with even more confidence in our capability to deliver more services to our partners.
This change underscores a more profound commitment to being involved in every facet of our retail partners' transformation journey.
Broadening Teamwork to Collaboration
Our foundational value of teamwork is evolving into a more encompassing concept of Collaboration. This change is not simply a matter of semantics; it embodies a deeper commitment to building trust and fostering loyalty amongst all our stakeholders.
Collaboration, as we envisage it, is about creating synergies across different levels of the business and with external partners.
It's about recognising the interdependence of various elements within the retail ecosystem and working cohesively towards common goals.
Emphasising Adaptability
With the concept of loyalty now subsumed within collaboration, we are also recognising the critical need for agility and responsiveness in the face of rapid market changes. The retail landscape is shifting more swiftly than ever, driven by technological advancements, changing consumer behaviours, and global economic trends.
Our ability to anticipate and respond to these changes is essential in maintaining our competitive edge and realising our vision. This means not just keeping pace with the market but striving to stay ahead of it, fostering a culture that is proactive, forward-thinking, and adaptable.
The Revised Core Values
Innovation:
Continue to emphasise a culture of creativity and forward-thinking, encouraging the development of new ideas and solutions.
Collaboration:
Focus on the power of working synergistically, not just within teams at RMS but also with partners, to achieve common goals.
Integrity:
Maintain a strong ethical foundation, prioritising honesty, transparency, and responsibility in all business dealings and processes, including the accuracy of data from flex.
Adaptability:
Emphasise the importance of being flexible and responsive to the changing retail landscape. This value reflects the ability to evolve with market trends, customer needs, and technological advancements, ensuring we remain relevant and competitive.
Guided by our core values, our purpose is to contribute to our partners' success by leading reliable retail transformations.
