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We’re very clear about where it is we are heading. Our vision is to be known simply as the UK’s favourite retail development company

About Us

Want to know us better? We don’t bite

Work with people that love what they do

“Well, firstly I’d just like to say how much I appreciate you visiting our website. What you’ll find here is a showcase of all of the things that have made RMS famous. Certainly, we enjoy a superb reputation for providing excellent service and support in all areas of retail development.

I’m Peter O’Toole, the Founder and Chairman of what I’m proud to say is a formidable organisation operating throughout the United Kingdom, but also Europe and the rest of the world.”


Our Team

RMS is a multifunctional support service to the world biggest and best retail brands. Operating throughout the United Kingdom, Europe and the test of the world, our people provide tailor-made solutions in the delivery of Design & Build, Recruitment, Training, Merchandising, Technology and Distribution. What’s more, we’re also a very friendly bunch with high-quality people delivering high-quality services! What more could you ask for?


Peter O'Toole


Mike Higgins

Regional Manager

Jayne Stevens

Administrative Assistant

Wayne Morris

Operations Director

Elena Ruggero

Training & Development Manager

Mike Mahoney

Head of Recruitment

Ian Price

Account Manager

Mike Stephens

Head of Central Operations

Kieran Allmark

Regional Manager

Sally Avery

Administrative Assistant

Gary Owen

Scheduling Manager

Tim Powell

Central Operations Manager

Connah O'Toole


Judy Payne

Office Manager & Company Secretary

Peter Knott

Marketing Director

Kavin Isaac

Finance Director


Your Success is our Success


Design & Build






“We proudly deliver it right, first time, every time”

Career Opportunities

We are looking for 6-10 Team Leaders to join our fast growing business. Previous experience managing a team is essential and also requires you to travel nationally. So, if you’re hard working, motivated and enthusiastic about retail, then send your CV and covering letter to: mike.mahoney@rms.uk.com. The covering letter should include your most recent salary and state whether you have your own transport.

Salary £400-£500pw.

Our fans!

People say the nicest things


RMS have worked for Bath University over the past year on numerous projects. They have exceeded my expectations, with the quality of delivery, Professionalism, cost and the project management of the schemes, with no inconvenience to my customers. They are very supportive and are always available for any advice, on ways to help the university’s retail operation.

Let me thank you for the service we have received during Watford`s remodel The RMS teams have been fantastic. The Tesco management are very pleased with the delivery of the project through your team leaders and team members. I will be recommending these guys for any future projects.

We were rolling out 4 separate reviews across 360 stores in 7 weeks and testing new ground in terms of collating and acting upon feedback as well as needing to optimise on equipment and re-visit costs. I am very pleased with the very effective progress made and efficiencies developed as a result. This was achieved through the singular efforts of Ian Price who, through effective collaboration with 3 other service providers, ensured consistency of result across the estate. Ian has undoubtedly delivered above and beyond and I do not hesitate in recommending him and RMS as a complete service solution.

Great team with a fantastic attitude, worked really hard and went above and beyond to help our team. Thank you.


Register now to attend Mini Checkout showcase event at the Celtic Manor Resort on Tuesday 24th June.

Mini-Checkout Logo


Innovative methods of payment can drive growth among smaller businesses, as Charles Orton-Jones reports at http://raconteur.net/technology/never-leave-customers-waiting-to-pay

  RMS was approached by Bath University to provide a full turn key service to develop their retail brand on campus. RMS analysed all the brand opportunities within the retail sector and bench marked the universities present format against well known Brand leaders, within the food retail industry. We then developed a new store format […]

Overview – Tesco have recently launched the first of its new generation Extra stores at Watford & Purley that focus on convenience and the community. The remodel totally transformed the stores with fresh products moving to the front of the store for convenience and the introduction of many new concepts such as Euphorium bakery, City […]

Our clients!

The biggest and best brands


We’re quite sure you have a lot on your plate and that time is of the essence. That’s why, when you get in touch we’re quick off the mark in responding to your needs and in helping you formulate the ideal solution. So why not give us a call or drop us a quick email to set the ball rolling? We look forward to hearing from you.

Send us a message